Toyota Capital Services
Here are some of the most frequently-asked questions regarding Toyota Capital and our products and services. If you have a question for us, you may be able to get an instant answer from our FAQs below.

Please select a topic from the menu below to view the frequently-asked questions on that topic.
Q1. What is Toyota Drive?
Toyota Drive is an Islamic lease product which offers many features and benefits that are not available in Hire Purchase.

Q2. Why is Toyota Drive offered to limited models only?
Toyota Drive is targeted at major Passenger Car (PC) models as Malaysia is one of the biggest PC markets in this region.

Q3. Who can apply for Toyota Drive?
It is open to individuals (above legal age) and companies.

Q4. What are the lease periods available for Toyota Drive?
You can opt for a lease period of between 3 to 5 years.

Q5. Why is there a need to collect the 1st month rental and security deposit at the inception of the lease?
As Toyota Drive is built on lease principles, it requires rentals to be paid at the beginning of the month. The security deposit is refundable at the end of the lease less any excess charges, if applicable.

Q6. Can I make a down payment if I want to?
Yes you can.

Q7. What is LEV?
This is Toyota Capital's projection of the value of your vehicle at the end of an agreed lease period.

Q8. In the event of an accident, will my LEV continue to be guaranteed?
Yes, provided that all repair jobs are done at authorised UMW Toyota Motor workshops.

Q9. What is GAP?
GAP stands for Guaranteed Auto Protection.

Q10. How will I benefit from GAP coverage?
Throughout the lease period, Toyota Capital protects you from having to pay the difference between the insurance settlement amount, which is based on the market value of the vehicle, and the outstanding amount to settle in the event of a total loss arising from theft or accident. Where insurance proceeds exceed the settlement amount, you will receive a refund. Certain conditions apply.

Q11. Do I need to pay extra for the GAP coverage?
There are no additional charges for GAP coverage.

Q12. What are the options available to me at the end of the lease?
There are a number of options available:-
a) Trade-in for a new Toyota vehicle
b) Return existing vehicle and simply walk away
c) Keep existing vehicle by:
  1. Financing at new vehicle rates
2. Purchase the vehicle at our guaranteed Lease End Value (LEV)

Q13. What is the rate if I refinance?
If you refinance under Hire Purchase, Toyota Capital will offer you the prevailing NEW vehicle rate.

Q14. If I were to return my vehicle, what important things should I know?
If you opt to return the vehicle at the end of lease, you are liable to pay for any repairs or replacements to the vehicle that exceed the normal wear and tear clause. Driving beyond your contracted kilometres will incur additional kilometre charges.

Q15. Can I choose the Takaful/Insurance provider?
No, the Takaful/Insurance must be underwritten by the Takaful/Insurance company appointed by Toyota Capital Malaysia. This is to ensure that you can enjoy the benefits of Toyota Drive.

Q16. Who will renew my Takaful/Insurance and road tax?
Toyota Capital will renew your Takaful/Insurance and road tax yearly and deliver the policy and road tax disc to you at no extra charge.

Back to top
Find out more about them so you can choose the one that best fits your needs.
Toyota 2-Tier Plan
Toyota Drive
Flexi Plan
Hire Purchase
Choose the most convenient method for your repayments.

Via ATMs and Cash Deposit Machines
at certain bank networks
  Payment at CIMB
  Payment at Maybank
Via Online Banking
Mail in your Cheque / Bank Draft
Walk in to Toyota Capital Office (Cash / Cheque)
With effect from 02 February 2018   7.00% per annum